MEMBERSHIP TERMS
Last updated: 3 September 2026
What you pay, what you get, and how to pause or cancel. Written to be read, not to be got past.
This is a plain-English summary. The documents that bind you are the Group Membership Agreement and the Waiver you sign when you join, and if anything here differs from those, the signed documents apply.
THE SHORT VERSION
Weekly fee: $65 including GST
Billing day: Monday
Notice to cancel: 4 weeks, in writing
Cooling off: 7 days, full refund
No lock-in contract on the standard membership. You can pause for up to 4 weeks a year. Everything below is the detail behind these four lines.
SECTION 1 – WHO WE ARE
FXM Life Architects is operated by Melvin Gallegos.
ABN: 99 489 299 556
Address: Suite 2/320 Bridge St, Port Melbourne VIC 3207
Email: [email protected]
Phone: 0459 834 442
SECTION 2 – MEMBERSHIP AND PAYMENTS
Group Membership is $65 per week, including GST, taken by weekly direct debit through Wodify and Stripe. Your billing day is Monday, and you need to keep valid payment details on file.
If a direct debit fails, a $10 failed payment fee applies. Repeated failed payments may be referred for debt recovery.
If you think you have been billed incorrectly, tell us within 7 days and we will review it.
SECTION 3 – WHAT'S INCLUDED
Your membership covers:
Unlimited coached strength and conditioning group sessions
Access to the gym outside class hours
One friend pass per month
The FXM member community on WhatsApp
Unlimited use of the communal sauna
Coaching and support from the FXM team
SECTION 4 – CANCELLING, PAUSING AND REFUNDS
The standard FXM group membership is month to month. No lock-in contract and no minimum term.
Fixed-term memberships are also available if you ask for one. If you sign a fixed term, cancelling before the end date costs 25% of the remaining balance, and the term rolls over automatically unless you give 4 weeks' notice before it ends.
You have 7 days from your start date to change your mind and get a full refund. No reason needed.
To cancel after that, email [email protected] giving 4 weeks' notice. Notice starts the day we receive your email, and normal billing continues through the notice period.
You can also pause your membership for up to 4 weeks per year at no charge. Beyond that, a $10 per week holding fee applies.
A pause does not count towards your cancellation notice. If you want to cancel, the 4 weeks' notice runs separately.
Outside the cooling-off period, memberships are not refundable. You can transfer yours to someone who is not already a member, with our written approval first.
Missed sessions are not refunded, credited or added to the end of your membership. That includes illness, injury, travel and time away. Your membership buys access to the sessions, not a set number of them.
SECTION 5 – THE FIRST 21
The First 21 is our 21-day intro program. $197, one payment. It includes:
Unlimited group sessions for 21 days
A one-on-one onboarding session with a coach on day one
An Evolt 360 body scan
Personalised nutrition targets
Daily coach check-ins
Access to the FXM member community
If you are not satisfied, we will refund you in full. Two conditions apply, and they exist because the program only works if you turn up:
1. You attended at least 3 sessions in your first week, and
2. You followed the program you were given.
If you did not attend and did not follow the program, the guarantee does not apply.
At the end of the 21 days you can move onto Group Membership at $65 per week. There is no obligation to continue and no automatic rollover.
SECTION 6 – PERSONAL TRAINING CANCELLATIONS
Personal training sessions need 24 hours' notice to cancel or reschedule. Cancel inside 24 hours or miss the session and it is forfeited. It is not credited or refunded.
SECTION 7 – ACCESS AND UNSTAFFED HOURS
Staffed hours are 6:00am to 8:00am and 5:30pm to 7:30pm. Outside those hours:
Only current members may access the facility. Casual and guest visits are not permitted during unstaffed hours.
You use the gym and sauna entirely at your own risk. FXM is not liable for injury, accident, medical emergency or loss during unstaffed access, and you are responsible for your own safety and for responding to an emergency.
Equipment must be used safely and in line with the posted signage. Unsafe use or damage during unstaffed hours may result in suspension or termination of membership.
SECTION 8 – YOUR HEALTH AND SAFETY
Training carries inherent risk. Before you start, you sign a waiver confirming that you accept that risk and that you are medically fit to exercise, or have clearance from a medical professional.
That signed waiver is the document that applies. This page does not replace it, and nothing here reduces your rights under Australian Consumer Law.
If anything about your health changes, tell your coach. It changes how we program for you, and we would rather know.
SECTION 9 – CONDUCT AND PERSONAL ITEMS
We ask you to follow coach instructions, train safely, respect the people around you and keep the space clean. FXM may end a membership immediately for misconduct, non-payment or unsafe behaviour.
Please look after your belongings. FXM is not responsible for personal items that are lost, stolen or damaged on the premises.
SECTION 10 – PHOTO AND VIDEO
We film and photograph in the gym regularly, for class footage and for social media.
General footage of classes and the gym floor may include you. If you would rather not appear, email [email protected] and we will keep you out of it. No explanation needed and it is never a problem.
Where you are the subject rather than part of the room, for example a member story, a testimonial or before and after photos, we will always ask you in writing first. You can say no, and you can change your mind later and ask us to take it down.
SECTION 11 – YOUR RIGHTS AND CHANGES TO THESE TERMS
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law. If something we provide is not delivered with due care and skill, you may be entitled to a remedy regardless of what these terms say.
We may update these terms. Changes take effect when they are posted here, and where a change materially affects your membership we will tell you directly.
These terms are governed by the laws of Victoria, Australia.
SECTION 12 – CONTACT US
Questions about your membership, billing, pausing or cancelling:
FXM Life Architects
Suite 2/320 Bridge St, Port Melbourne, VIC 3207
Email: [email protected]
Phone: 0459 834 442
You can also read our Privacy Policy.
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
Owner contact email: [email protected]
TYPES OF DATA COLLECTED
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; date of birth; address; country; email address; ZIP/Postal code; city.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
MODE AND PLACE OF PROCESSING THE DATA
METHODS OF PROCESSING
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
LEGAL BASIS OF PROCESSING
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
PLACE
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
RETENTION TIME
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
THE PURPOSES OF PROCESSING
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics and Contacting the User.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services:
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
GOOGLE ANALYTICS (GOOGLE LLC)
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Contacting the User
CONTACT FORM (THIS APPLICATION)
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: address; city; country; date of birth; email address; first name; last name; ZIP/Postal code.
MAILING LIST OR NEWSLETTER (THIS APPLICATION)
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.
Personal Data collected: address; city; country; email address; first name; last name; ZIP/Postal code.
THE RIGHTS OF USERS
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
HOW TO EXERCISE THESE RIGHTS
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING
LEGAL ACTION
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
ADDITIONAL INFORMATION ABOUT USER’S PERSONAL DATA
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
SYSTEM LOGS AND MAINTENANCE
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
INFORMATION NOT CONTAINED IN THIS POLICY
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
HOW “DO NOT TRACK” REQUESTS ARE HANDLED
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
CHANGES TO THIS PRIVACY POLICY
FXM reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
OWNER AND DATA CONTROLLER
FXM
Owner contact email: [email protected]